What is the typical timeline for completing a project with Endswell Studio?
SHOPIFY ONLINE STORE DEVELOPMENT
12 - 16 weeks, depending on complexity
CUSTOM WEBSITE DEVELOPMENT
10 - 12 weeks, depending on complexity
ONGOING CLIENT SUPPORT
Scheduled as requested
SMALL BUSINESS CONSULTING
Schedule via booking link
MONTHLY SOCIAL MEDIA + EMAIL MANAGEMENT
Monthly or Term
What level of involvement is expected from us during the project?
Your involvement during the project is crucial for a seamless journey, and we're here to ensure it's a smooth ride. Here's the breakdown:
SCHEDULED MEETINGS
Timeliness is key. Attend scheduled meetings promptly, and if life throws a curveball, just give us a heads-up.
COMMUNICATION
Our communication hub is email, where magic happens. Respond within 24-48 business hours, and if it's urgent, slap an "urgent" sticker on it – we'll be on it in a flash. Please stick to email when sending any notes or requests about your project – trust us, it's the ADHD-friendly way to keep things on track. Remember, be mindful of business hours (Monday to Friday, 10 am to 4 pm EST, excluding weekends and Canadian holidays).
HOMEWORK
Completing your assigned homework is the backbone of our collaboration. It keeps our project timeline flowing smoothly, ensuring we're always on the same page.
CONSTRUCTIVE FEEDBACK
Be our co-pilot in creativity. Honest and constructive feedback helps us fine-tune until it's perfect. Let us know what doesn't click, and we'll make the necessary adjustments - no feelings hurt!
LIFE HAPPENS
If you need an extension or personal matters require your attention, shoot us a quick heads up. We're all human, and we'll gladly hit the pause button until you're ready to jump back in.
TIMELY PAYMENTS
Keeping things in harmony means paying invoices on time. Your timely payments ensure we can keep the lights on, pay our stellar team, and continue developing this new and exciting chapter of your business.
Can you explain your pricing structure and what is included in the quoted cost?
Absolutely! At Endswell Studio, our pricing is like an open book.
When you see a quote from us, know that it's not just covering the amazing work of our talented team – it's a commitment to a living wage for every member, because we value their skills and dedication. And yes, it also pays for all the services that keep this little agency humming, from the software wizardry to the virtual coffee that fuels our creative minds. Oh, and don't forget about electricity – after all, we can't run on creative vibes alone; we need to plug in our laptops somewhere at night!
Because in the world of Endswell, transparency isn't just a policy; it's a commitment to keeping the lights on and the creativity flowing. Let's make magic together without any hidden tricks in our pricing hat!
How do you handle revisions or changes once the project has started?
Navigating revisions is like fine-tuning a masterpiece—it's an art. Most of our projects come with a two-revision package to make sure everything aligns perfectly with your brand's vision. Now, if you get hit with a sudden burst of inspiration mid-project and want to switch things up, fear not! We'll have a friendly chat, maybe share a virtual coffee, and if your brilliant idea goes beyond the initial plan, we'll whip up a quote faster than you can say, "NOICE." Once we're on the same page, literally and figuratively, we'll update our contract to keep things official. Because even in the creative dance, we like to keep it profesh with a sprinkle of humor. Let the revisions begin!
What measures do you take to ensure our website is user-friendly and optimized for search engines (SEO)?
Ensuring your website is both user-friendly and a search engine superstar is our expertise. We don't just add Meta Titles and Descriptions; we sprinkle in SEO-friendly keywords like digital fairy dust. And when it comes to URLs, think of them as the reliable GPS of your online journey—always accurate, guiding your visitors seamlessly. At Endswell Studio, we bring a professional touch to your digital presence, making sure your website not only looks good but performs like a well-rehearsed orchestra. Let's turn your online space into a harmonious experience that leaves an impression.
Do you provide ongoing support and maintenance after the website or online store is launched?
Certainly! We're here to make sure you're not left in the digital wilderness post-launch. While we equip you with the skills to manage your website or online store, we understand that sometimes you'd rather leave the tech stuff to the pros.
Enter our Special Support Hours Packages – your on-call experts for minor updates and any unexpected quirks. It's like having a friendly tech guru in your corner, always ready to lend a hand. And if your business dreams outgrow your current setup, let's have a chat! We're here for anything from small tweaks to new projects that elevate your online game. Keeping it real, professional, and always ready to lend a bit of digital magic to your journey!
MORE QUESTIONS?
We get it—sometimes you just need to chat with someone face-to-face to know if they're the right fit for you + your business. Let's meet and get to know one another!